betj Privacy Policy
This page presents the detailed policy on how the information you provide on the betj platform is collected, stored, used, and kept secure.
Introduction & Applicability
Purpose of This Policy
betj is an online betting and casino platform operated for users in Bangladesh. We place the highest importance on the personal privacy of those who use our services. This Privacy Policy ("Policy") describes how betj collects your personal information, the purposes for which it is used, when it may be disclosed, and how it is kept secure.
This Policy applies to betj's website (betj.lat) and all related services. By opening an account on betj or by continuing to use the platform, you are considered to have accepted the terms of this Policy. If you have any questions about understanding this Policy, please contact our support team.
Definitions & Terminology
The meanings of key terms used in this Policy are given below:
- "Personal Information" — Any information that can directly or indirectly identify a person, such as name, email address, phone number, or banking details.
- "Processing" — Any operation performed on personal information, such as collection, recording, organisation, storage, modification, retrieval, use, transfer, or deletion.
- "Third Party" — Any person or organisation other than betj and the user.
- "Cookie" — Small data files stored in the browser that help improve user preferences and experience.
Types & Methods of Data Collection
Information Provided Directly
When you create an account on betj, use our services, or contact us, you voluntarily provide the following information:
- Full name and date of birth
- Email address and phone number
- Residential address
- Payment information (bKash, Nagad, Rocket, Upay, or bank account details)
- Copies of identity verification documents
- Messages and requests sent to customer support
Automatically Collected Information
While you use the betj platform, our system automatically collects certain technical information:
- IP address and device identity
- Browser type and operating system
- Duration of access and use on the platform
- Logs of which pages were visited and which games or bets were placed
- Information collected through cookies and similar tracking technologies
- Referral source (how you arrived at betj)
Information of Minors
betj strictly does not collect or process the information of any person under the age of 21. Our platform is operated for users aged 21 and above only. If we become aware that a minor has inadvertently provided information, that information will be deleted immediately and the associated account will be closed.
Purposes of Data Use
How It Is Used
betj uses your information for the following legitimate purposes:
- Creating and managing accounts, and ensuring identity verification
- Processing financial transactions — completing deposits and withdrawals
- Detecting and preventing fraudulent activity
- Providing customer support and resolving complaints
- Improving the quality and security of betj's services
- Fulfilling applicable legal obligations
- Ensuring user protection under the responsible gaming policy
- Monitoring and maintaining the technical performance of the platform
betj never sells your information and does not transfer it to third parties for marketing purposes without your explicit consent.
Disclosure & Sharing of Information
When and With Whom Information Is Shared
betj may share your personal information with third parties only in specific circumstances:
- Payment Processors: Only the information necessary to complete transactions is shared with the relevant financial institutions for operating bKash, Nagad, Rocket, Upay, and bank transfer services.
- Technology Service Providers: Organisations providing hosting, cybersecurity, and analytics services receive access to limited information under strict confidentiality agreements.
- Legal Obligations: betj may be required to disclose information under a court order, a directive from a regulatory authority, or applicable law.
- Fraud Prevention: Cooperation with relevant authorities may occur to prevent financial crime and fraud.
- Business Restructuring: In the event of an acquisition or merger involving betj, relevant information may be transferred, though the protections of this Policy will remain in effect.
Outside the circumstances described above, betj does not share your information with any third party.
Data Security Measures
Encryption
betj uses SSL (Secure Socket Layer) encryption to keep data transmission secure. All information exchanged between your browser and our servers is encrypted, making it nearly impossible for third parties to intercept.
Secure Storage
Your information is stored on secured servers with controlled access. Only authorised personnel may access this information for specific operational needs, and such access is strictly monitored.
Regular Audits
betj conducts regular security audits and applies the latest cybersecurity technologies. In the event of a security breach, affected users are notified as quickly as possible.
Cookies & Tracking Technologies
Cookie Use Policy
betj uses cookies to improve your browsing experience. Cookies are small text files stored in your browser or on your device. We use the following types of cookies:
- Essential Cookies: These are necessary for the basic functionality of the platform, such as maintaining login sessions. Without these cookies, the site will not work properly.
- Performance Cookies: These cookies help us understand how users are using the platform so we can improve the experience.
- Functionality Cookies: Used to remember your language preferences and other settings.
You can control cookies by changing your browser settings. However, disabling certain cookies may affect the functionality of the platform.
User Rights
Your Rights Over Your Information
You have the following rights regarding your personal information held by betj:
- Access: The right to request details of what information betj holds about you.
- Correction: The right to request correction or update of any inaccuracies in your information.
- Deletion: The right to request deletion of your information in certain circumstances ("right to be forgotten"), though this right may be limited where legal obligations apply.
- Objection to Processing: The right to object to the processing of your information for specific purposes.
- Portability: The right to request your information in a structured, commonly usable format.
- Restriction: The right to request that the processing of your information be restricted in certain circumstances.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable time.
Data Retention Period
How Long Information Is Kept
betj retains your information only for as long as it is necessary to fulfil the purpose for which it was collected and as required under applicable law.
- Active Accounts: All relevant information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, transaction-related information may be retained for a set period to meet legal requirements.
- Legal Claims: Information relevant to ongoing legal proceedings or disputes may be retained for a longer period.
- Market Analysis: Information retained for statistical purposes is generally kept in an anonymised form.
Policy Changes & Other Matters
Policy Update Process
betj may review and update this Privacy Policy from time to time. If any significant changes are made:
- The "Last Updated" date at the top of the page will be changed.
- For important changes, an effort will be made to notify users by email.
- Continued use of the platform after changes will be considered acceptance of the new policy.
Therefore, it is recommended to visit this page regularly.
Applicable Law
This Privacy Policy is governed by applicable law. Any interpretive disputes regarding this Policy will be resolved through the relevant judicial authority.
The Bengali version of this Policy shall be considered authoritative. betj is committed to protecting your privacy by following the highest standards of technical security.
Contact & Complaints
Send a Privacy-Related Request
If you have any questions about this Policy, a request to exercise your rights, or any concerns about the processing of your personal information, please contact us.
After receiving your request, we will respond as soon as possible. Privacy matters are of great importance to us and every request is reviewed with care.
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